Bobcat Machine IQ

BOBCAT MACHINE IQ WIRELESS COMMUNICATIONS enhances the support we are able to provide for your Bobcat machine – enabling a stronger partnership to maximize your uptime. With the help of durable electronics built into Bobcat equipment, machine data is made available to our machine monitoring specialist, which enables us to increase the level of service that we can provide to you.

Machine IQ uses electronic communications technology to make your dealership aware of a machine's status at any time, from a computer or mobile device.

  • Your Bobcat machine includes a device that enables dealers to monitor machines remotely.
  • This information enables your dealer to provide a higher level of service with visibility to critical codes, regular maintenance requirements and theft monitoring.
  • Your dealer can use this information to respond proactively to the service needs of your machine, providing the best possible uptime and productivity.

To provide the Machine IQ service, your equipment transmits machine location, operating hours and fault codes to your dealership:

  • Each time it is started/stopped
  • Every 20 minutes while running
  • Each time a critical code occurs
  • When the machine is moving and not running (trailering mode) The data is sent via satellite or cellular communication, at no charge to you. Service is provided for 36 months.

REGULAR MAINTENANCE PLANNING: HOW IT WORKS

  • Your machine's hour meter reaches a level where regularly scheduled maintenance is recommended.
  • Our dealership's machine monitoring specialist receives a notification of the upcoming service needed and reviews the options for completing the recommended maintenance.

CRITICAL CODE AWARENESS: HOW IT WORKS

  • Your machine generates a critical code.
  • The machine monitoring specialist at our dealership receives a notification of the error.
  • The machine monitoring specialist reviews the code, identifies the severity of the issue and reaches out to you, if needed, to resolve it.

THEFT MONITORING: HOW IT WORKS

  • If you feel your machine has been stolen, call our dealership.
  • Our dealership's machine monitoring specialist will review the last reported position of your machine and relay that to you for follow-up.
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